What is VoIP?

VoIP (Voice over Internet Protocol) is a term used to describe a group of technologies used to connect and deliver voice telephone calls over the Internet.

Top reasons to select ITS to deploy your business VoIP solution:

  1. Cost savings with an aggressive return-on-investment.
  2. Purchase and lease plans available.
  3. A fully integrated, business-grade solution with a single point of contact.
  4. Reliability. Built-in cloud-based redundancy from SIP trunk provider.
  5. Extremely flexible configuration – no limitations on features.
  6. Excellent call quality. Careful planning, monitoring and network design ensure an optimum environment for VoIP.
  7. A fully monitored system backed by superior ITS service and support.
  8. Standardized components and protocols; fully compliant with industry standards
  9. Fast, friendly, local service; ITS is a very successful family-owned company dedicated to making technology work for your enterprise. Selected manufacturers located locally to provide expedited services.
  10. Expert support; ITS associates average more than 20 years of technology experience. USA-based support from upstream vendors and manufacturers.

Why do ITS clients have an excellent voice experience?

With so many options and competing systems available, ITS embarked upon a search to find providers who align most closely with our service offerings and business values. These are some important points to that end:

  • ITS provides solutions that combine purpose built hardware with an open architecture framework
  • We only recommend products that comply with the Internet Engineering Task Force (IETF) RFC 6314 Standard (very important for call quality and reliability)
  • User friendly web portal for use by the client’s assigned administrative personnel to request configuration and programming changes
  • Local, knowledgeable support provided by ITS

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